Pricing Policy:

Here at GoFast we strive to always bring you the best possible prices and are  constantly negotiating the best deals for our customers.  As a result, all product prices are subject to change without prior notice.  

No Internet Sales Policy:

By purchasing products from GoFast Solutions LLC you are agreeing that the item(s) will not be re-sold on any online platform without prior written consent from the president or CEO of GoFast Solutions LLC.

 Return Policy: 

We want to make returns & exchanges easy!

Defective Products Returned Within 30 Days:
Defective products may be returned within 30 days of the original purchase date for one of the following:
• Account credit
• Exchange for a replacement product

Defective Products Returned After 30 Days:

  • After 30 days from the original purchase date, eligible defective products may be returned for exchange only.
  • Most defective products may be eligible for exchange for up to one year from the original purchase date. Warranty eligibility is limited to the original purchaser and is subject to the applicable manufacturer's warranty policy, terms, and product limitations.

Return Merchandise Authorization Required:
A Return Merchandise Authorization, or RMA, is required before returning, shipping, or bringing any product to our facility.  Click here to complete an RMA Request.

Customers must complete and receive approval for an RMA Request before sending or delivering a product. Products returned without an approved RMA may be refused or returned to the customer.

Receiving an RMA does not guarantee that a return, exchange, or credit will be approved. All products must be inspectedbefore a final determination is made.

Return Requirements:

All returned products must include:
• Original packaging
• All included parts and accessories
• Product manuals
• Warranty information
• Printed materials
• Any other items originally included with the product

Products returned incomplete, damaged, improperly packaged, or missing required materials may be refused or may be subject to additional fees.

Product Inspection and Restocking Fees:
All returned products will be inspected and tested upon receipt.

Products that are no longer available for exchange and are approved for account credit may be subject to a 20% restocking fee.

Products returned as defective that are inspected and tested with No Problem Found, including products found to be operating properly or not exhibiting the reported issue, will be returned to the dealer at the dealer's expense.

Additional fees may apply if a returned product is incomplete, damaged, improperly packaged, or missing any original parts, accessories, manuals, or materials.

Account Credits and Shipping Charges:

When an approved defective product is unavailable for exchange, an account credit may be issued for the original purchase price of the returned item. Account credits do not include original shipping charges or other non-refundable fees. All shipping charges associated with an exchange are the dealer's responsibility.

Non-Returnable Items
The following products are considered final sale and are not eligible for return, exchange, or account credit:
• Special-order products
• Manufacturer drop-ship products

Manufacturer warranty service may still be available on certain final-sale products, subject to the manufacturer's individual warranty policy.

Returns for Credit:
All returns for credit must be approved in advance by management. If approved, a new offsetting order with a minimum value of two times the approved

Shipping:

  • In the event of a refused or undelivered shipment beyond out control, we may bill for all shipping and refusal charges. A credit will be issued for the balance once the shipment arrives back at our warehouse.
  • Please notify our returns department within forty-eight (48) hours of a receiving a shipment which incurred damage during transit or has a product or quantity error. If after reviewing inventory and shipping records an error is verified, the appropriate actions will be taken to correct the shipment.

Our returns department can be contacted at 203-641-0272 option 5 or by emailing [email protected].